15+ years of experience in technology and technology education with extensive management and training/professional development experience in both office and retail environment. Accomplished in communicating and delivering customer service for internal and external customers.
Main liaison between Anderson Engineering Company and BP Operations/DWPT Department to help drive business needs and relationships using Enfos.
Managed department administrative and travel needs.
Supervised various projects including budgets, work releases, invoicing & audit trails, quarterly spend and financial reports.
Prepared all post project presentations and corporate reports such as budgets, project spending, briefings, kick-off meetings and safety observations and recordables.
Collaborated with project managers to efficiently create PEPs and various documents needed for field projects.
Standardized company procedures by working with team members to create new “Defined Practice” documents.
Office manager for BP Business Support Services department.
Researched legal matters involving tracing land & mineral titles through numerous O&G company buyouts, mergers and takeovers to determine historical liabilities for remediation of abandoned wells and lands.
Provided on-site, software support for computer users and technical support for all employees within the department.
Trained employees to use improved processes for calculations using Excel.
Audited client invoices.
Indexed records and assisted team members with various Records Management projects.
Managed accounts payable expenses, invoices, timesheets, inventory, travel, catering and creditors.
Oversaw employee timesheets and schedules, office supply inventory and service requests.
Implemented and managed spreadsheets and databases for internal requests, orders, extensions and lawsuits.
Created and managed Pricing Contract dealings with various clients.
Trained new employees about current systems, processes and software.
Developed and maintained department websites for monthly reports using HTML.
Implemented new software systems and automation for pricing contracts.
Liaison for internal customer service between departments.
Oversaw staff of employees and maintained goals for maximum efficiency during lunch and dinner shifts.
Managed business development relationships for catering.
Managed accounts payable invoices, employee information, bank deposits, register audits and audited house accounts.
Operated office & house management of inventory.
Maintained spreadsheets of customer service index reports, ordering, time logs and inventory.
Engaged with various charities within the community for food donations.
Developed business relationships with corporate suppliers for catering functions and technical equipment.
Managed accounts payable expenses, invoices, timesheets, communications with creditors, inventory, travel and catering.
Audited budgets and client invoices.
Actively reviewed various reports including aging reports and accounts payable.
Created and maintained organizational spreadsheets,.
Handled customer service for client orders.
Undertook management of employee schedules, issues, service requests and office supply inventory.
Help desk coordinator for Desktop and Software Tech Support.
Taught various classes that included regular and AP Computer Science, Programming in C/C++, Digital Graphics and Multimedia, Business Computer Information Systems and Keyboarding.
Developed Excel database to efficiently track student grades, attendance and conduct.
Faculty sponsor for Key Club and sophomore students.
Faculty supporter for various school sporting event activities.
Taught Business Computer Information Systems for adult continuing education program within the district.
Taught various classes in regular and AP Computer Science, Web Mastering and C++.
Developed Excel database to efficiently track student grades, attendance and conduct.
Head organizer from 2009 to 2016; Co-organizer in 2017.
Secured event locations, organized fundraisers and solicited donations for walk days and silent auctions.
Oversaw Walk Day events.
Raised over $125k total in 8yrs with an average of 200 to 300 participants each year.
Dallas, TX
Available Upon Request
aimee@aczemanek.com